Airport Hotel Relay
Flight changes become staff tasks.
For airport hotels, guest questions often arrive before the guest reaches reception. Stayworks turns flight delays, pickup requests, shuttle questions and room issues into clear handovers.
Airport Relay · Live previewStaff notified
Flight delayed
Guest messageOur flight is delayed by 90 minutes. We may arrive around 01:10.
Room / bookingGuest: Collins · Deluxe Twin
Staff ownerFront desk / night team
StatusNight arrival record created
Tap a guest request
Guest message → Stayworks record
Flight delayed
→
Staff handover
Late-arrival flag added. Keep booking open and send midnight entry route.
RoomGuest: Collins · Deluxe Twin
StaffFront desk / night team
StatusNight arrival record created
Owner viewLogged and searchable
Use case
Built for arrival pressure.
Late flights and changed arrival times do not stay buried in OTA messages.
Pickup requests are routed to reception and driver notes.
Room issues become tasks with status, staff owner and follow-up.
Foreign guest requests can be organised before reception handles them.
Private pilot
Test one arrival workflow.
Start with one airport-hotel use case: late arrivals, airport pickups, shuttle questions or room issues. The team keeps working as usual; Stayworks keeps the handover record.
Discuss one workflow
Email info@lsscoltd.com or return to the main site enquiry form.